Privacy Policy
Privacy Policy
Last updated: April 25, 2026
This Privacy Policy describes how Illi Water (“we”, “us”, or “our”), a brand operated by WATERMART - TOTAL WATER TREATMENT INC., collects, uses, and discloses your personal information when you visit or make a purchase from https://www.illiwater.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Business Information
Illi Water is a brand operated by:
WATERMART - TOTAL WATER TREATMENT INC.
350 John Street, Unit 8
Markham, Ontario, L3T 5W6
Canada
Email: info@illiwater.com
Phone: 647-800-1315
2. Information We Collect
A. Information You Provide
We may collect the following personal information when you interact with our Site:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
- Account login details (if applicable)
- Customer support communications
B. Automatically Collected Information
We may automatically collect certain data when you visit our Site, including:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring website
This data is collected using cookies and similar technologies.
C. Information from Third Parties
We may receive information from:
- Shopify (our ecommerce platform)
- Payment processors
- Analytics and advertising partners
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, support)
- Provide customer service
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing communications (only if you opt-in)
4. Sharing of Information
We may share your information with:
- Service providers (payment processing, shipping, analytics)
- Shopify and related services
- Marketing and advertising partners (where applicable)
- Legal authorities if required by law
We do not sell your personal information.
5. Cookies and Tracking Technologies
We use cookies to:
- Enable website functionality
- Improve user experience
- Analyze traffic and usage
You can control cookies through your browser settings.
For more details, visit:
https://www.shopify.com/legal/cookies
6. Data Retention
We retain your personal information as long as necessary to:
- Fulfill orders
- Maintain records
- Comply with legal obligations
- Resolve disputes
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent for marketing
To exercise these rights, contact us at:
info@illiwater.com
8. Data Security
We implement reasonable security measures to protect your information.
However, no system is completely secure.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 16.
We do not knowingly collect data from children.
11. International Users
Your information may be processed in countries outside your residence, including Canada, where data protection laws may differ.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
Illi Water
Email: info@illiwater.com
Phone: 647-800-1315
Business Address:
350 John Street, Unit 8
Markham, Ontario, L3T 5W6
Canada