Terms of Service

Welcome to illi Water. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms & Conditions govern your use of our website and services.

  • By accessing our site or placing an order, you confirm that you are at least 18 years old or have consent from a legal guardian.

2. Products & Orders

  • We strive to ensure all product information is accurate, including descriptions, pricing, and availability.

  • Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

  • Once an order is placed, you will receive an email confirmation with your order details.

3. Pricing & Payments

  • All prices are listed in local currency and include applicable taxes unless stated otherwise.

  • Payments are processed securely through trusted third-party providers. We do not store payment details.

  • Promotional discounts or coupons cannot be combined unless explicitly stated.

4. Shipping & Delivery

  • Delivery times provided are estimates and may vary due to external factors.

  • illi Water is not liable for delays caused by carriers, weather, or customs.

  • Shipping fees, if applicable, are calculated at checkout.

5. Returns & Refunds

  • We offer a 90-Day Return Guarantee (see our Return & Refund Policy for details).

  • Returned products must meet our stated return conditions to qualify for a refund.

6. Warranty

  • illi Water products come with a standard manufacturer’s warranty covering defects in materials or workmanship.

  • Warranty does not cover damage caused by misuse, improper installation, or unauthorized modifications.

7. Limitation of Liability

  • illi Water is not responsible for indirect, incidental, or consequential damages arising from the use of our products.

  • Our total liability shall not exceed the amount you paid for the product.

8. Intellectual Property

  • All content on this website, including text, images, logos, and product designs, is the property of illi Water and protected by copyright laws.

  • You may not copy, reproduce, or distribute any content without written permission.

9. Privacy

  • Use of our website and services is subject to our Privacy Policy.

10. Governing Law

  • These Terms & Conditions are governed by and construed under the laws of Pakistan.

  • Any disputes will be handled in the courts of Lahore, Pakistan.

11. Contact Us

If you have any questions about these Terms & Conditions, please reach out:
Email: support@illiwater.com
Contact Form: Contact us

×
×